top of page

COMMON INQUIRIES

WHAT IS YOUR SHIPPING POLICY?
Every order of genuine DeWalt power tools ships fast and fully tracked anywhere in the USA. Orders are processed within 24 hours, with standard delivery in 3–7 business days. Expedited shipping is available at checkout for an additional fee.

+

HOW DO I RETURN A TOOL?
To return a DeWalt power tool or accessory, it must be in original, unused condition with all original packaging, manuals, and accessories included. Email support@protooldepot.com to start your return, and we’ll guide you through the process.

+

WHAT IS THE WARRANTY?
ProToolDepot provides full manufacturer warranty coverage on all DeWalt power tools sold in the USA, covering defects in materials and workmanship under normal professional use.

+

DO YOU OFFER BATTERY CHARGERS?
Yes, ProToolDepot carries a full range of DeWalt battery chargers compatible with our power tool lineup, including fast chargers for professional job sites.

+

WHAT BRANDS DO YOU CARRY?
ProToolDepot specializes exclusively in genuine DeWalt power tools and accessories, giving contractors and DIY professionals reliable, industry-trusted equipment.

+

HOW DO I TRACK MY ORDER?
Once your order ships, you’ll receive a tracking number by email so you can follow your DeWalt tools every step of the way to your door.

+

bottom of page