Frequently Asked Questions
Shipping & Delivery
What is the ProToolDepot shipping policy?
We offer reliable shipping for all industrial power tools across the contiguous USA. Standard processing takes 3-5 business days, followed by secure transit to your location.
How can I track my order?
Upon shipment, a tracking number is sent to your registered email address. Use this to follow your professional tools through the carrier's network directly to your site.
Returns & Refunds
How do I return a tool?
Tools must be unused, in original packaging, with all manuals included. Email info@protooldepot.com to initiate a return request within our approved window.
Warranty Coverage
What is the equipment warranty?
We provide full manufacturer warranty coverage on all DeWalt power tools sold. This covers defects in materials and workmanship under standard professional usage conditions.
Products & Brands
What brands do you specialize in?
ProToolDepot specializes exclusively in genuine DeWalt industrial power tools and professional-grade accessories, ensuring reliability for contractors and trade experts.
Do you carry battery chargers?
Yes, we maintain a complete inventory of compatible battery chargers and fast-charging systems designed specifically for the DeWalt professional power tool ecosystem.